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Helpline Counselor Licensed

Company: VirtualVocations
Location: Portland
Posted on: November 15, 2024

Job Description:

A company is looking for a Helpline Counselor/Care Consultant to provide guidance and support to individuals reaching out to a nationwide helpline.
Key Responsibilities

Utilize Solution Focused Brief Therapy (SFBT) to provide short-term telephone consultations
Help constituents understand Alzheimer's disease and connect them to local resources and support
Document call interactions accurately, including presenting issues and action plans

Required Qualifications, Training, and Education

Master's degree in social work, psychology, or counseling required; licensure preferred
One year of experience in a relevant field; 2-3 years preferred
Ability to work a flexible schedule, including evenings and weekends
Experience in handling high-emotion situations and crisis management
Familiarity with healthcare, mental health, aging, and disability services

Keywords: VirtualVocations, Tigard , Helpline Counselor Licensed, Other , Portland, Oregon

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