Associate Product Support Representative

Company: VirtualVocations
Location: Eugene
Posted on: November 1, 2024

Job Description:

A company is looking for an Associate Product Support Representative.

Key Responsibilities

Provide technical support and guidance on EMR platforms
Manage client cases, ensuring timely follow-ups and documentation
Identify client needs and implement effective solutions

Required Qualifications

Bachelor's degree or relevant experience
At least 2 years of software application support experience in a SaaS environment
High technical aptitude
Medical/Revenue Cycle Management experience preferred
Must be able to work on a Pacific Time Zone schedule

Keywords: VirtualVocations, Tigard , Associate Product Support Representative, Other , Eugene, Oregon

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