Sage 100 ERP Support Supervisor

Company: VirtualVocations
Location: Portland
Posted on: October 30, 2024

Job Description:

A company is looking for a Supervisor for Sage 100 ERP Support.

Key Responsibilities

Oversee helpdesk activities and expedite ticket resolution
Respond to client inquiries and guide users through diagnostic procedures
Develop and manage a support knowledge database and customer support sections of the company website

Required Qualifications

Bachelor's degree in computer science, information technology, or equivalent
At least 2 years of experience in a customer service capacity
Minimum of 1 year of experience supervising support staff
Hands-on technical expertise with Sage 100 ERP
Working knowledge of Microsoft Excel, Word, and Outlook

Keywords: VirtualVocations, Tigard , Sage 100 ERP Support Supervisor, Other , Portland, Oregon

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